Techmate History
From our humble beginnings, we have grown and expanded througout the western metro Minneapolis area. We specialize in supporting businesses in a variety of industries from single proprietorships to hundred-employee operations. In 2015 we started with a shop in Saint Michael, MN after working more than 23 years in the IT world for different large corporations. We focused on business services and consumers. We soon opened a shop in Buffalo, Monticello and Osseo.
Mission Statement: Helping businesses navigate and fortify the ever-evolving digital landscape. Ensuring clients have consistent and lasting success using our unique Managed Service Provider offerings.
For those who need repair on electronics: Check out our consumer Techmate site: Visit www.TechmateMN.com
Business Relationships: Techmate is a different MSP company. We have no sales people and no commissions, so we are only going to offer you what you need. With no dedicated sales people, you get a single point of contact for sales, service, and support. We do business with those who want to do business with us. We don't trap customers with contracts to keep our services, but rather bill month to month. We know you will choose to keep us around without the ugliness of contractual obligations and early termination fees. Our clients use our services because they like us - It's a mutual respect that binds us with our clients and keeps the small business ideals of trust and relationships alive. We respect the hard work they put in to build their business and they respect the fact that we look out for them technically. Simple. Easy. Smart.
Techmate Support
Do you need support? Business Hours are 8am - 5pm Central Time
- Initiate a service request: I need Techmate
- Book an appointment: Book Me
- Call us: (763) 425-0275
- Email us: support@TechmateMN.com
- Visit us: 106 Central Ave, Osseo MN 55369
Splashtop for WindowsPre-paid
Remote support for Techmate must be pre-paid for uncontracted entities. These minutes never expire and usage will be to the minute. Techmate charges $99 for 60 minutes of support.
Techmate has a wide range of offerings for your business
No two businesses are the same. Whether you need a full service IT company or just someone to call when something breaks, we are sized and flexible enough to meet any need.
Managed IT Services
We can be your 'in-house' IT department, handling upgrades, security, backups, and on-demand employee help desk needs.
Cyber Security
PCI compliance, Disaster Recovery plans, HIPAA and ISO compliance, and secure backups can save you money and diminish legal risk.
Networking and VPN
So your computers and printers talk to each other, employees can access shared resources from home or in the field, and your building has seamless wifi coverage.
Help Desk and Break/Fix
If your needs aren't so large and you just want someone to call when you have a problem, we can be your resource.
Email and Web Hosting
Techmate is a Microsoft 365 reseller and tenant management company. For reliable, secure, and robust email with calendar and file sharing integration to keep your team organized.
On/Off Site Backups
Techmate can set up your organization with a shared device to keep your files secure and accessible from anywhere. Recover from a disaster such as a stolen computer, a failed drive, malware attacks, or a natural disaster.
New Equipment Sales
Techmate is a partner with a variety of vendors including Dell and Synology. We can make upgrading equipment a walk in the park.
Mesh WiFi
WiFi is a neccessity in today's world. Ramp up your business with a mesh system that will provide fast, reliable Wifi to 100% of your facility.
Cameras
We live in a world where cameras are everywhere. They protect our property, grant peace of mind, and they provide protection from lawsuits and mishaps. Protect your business, protect your assets, and protect your staff.
Other Services
- Website Hosting/Building
- Coding - Special Applications
- Special Projects Others Won't Touch
Industries we serve
We understand the specific needs and equipment used by our customers, which lets us get you what's needed without any extra junk. We specialize and work with many businesses in the following industries:
Manufacturing/CNC
Techmate has experience with many industry software tools like JobBoss, Quickbooks, and AutoCAD. Many CNC shops still have XP software running expensive equipment, using old drives and hard-to-replace computers. We can help CNC shops clone to new drives or rebuild old systems to extend the lifespan of your heavy equipment.
Construction
Techmate can help with the software and hardware you need to store files, upload photos from job sites, track jobs or simply make sure the software and hardware you're using can meet the expectations of your employees. We can also help link software, whether it's Buildertrend or ACT!
Logistics
Whether it's Prophecy, Mile, or something else, Techmate can help implement software and make sure you have the right equipment to make it work. We make sure you have the tools you need to stay on time and on schedule. Servers, workstations, and other hardware integrations can be handled by Techmate so you just focus on running your business.
Plumbing and Electrical
Need your own cloud to store information on jobs or to look up an old work order from the jobsite? Techmate can build you a long term solution for file storage and protection. It's safe, secure, and accessible where you need it. Our goal is to make sure your business is flowing smoothly, jobs keep rolling in and your office operations go without a hitch.
Agriculture
Are you running irrigation software for crops and have old equipment? We can clone the equipment to make sure you're covered in the event of disasters and extend the lifespan of that heavy eqipment. Even if you just want to have wifi connection in a distant outbuilding, Techmate can help.
Accounting and Legal
Create your own cloud to keep large corporate interests out of your business and sensitive data in your possession. Our solutions put you in control, storing information securely while allowing you to share information when needed with ease. With our help, you and your clients can rest easy knowing that their data is out of reach from bad actors and entities.
Dental
Whether it's Dentrix, Open Dental or Eaglesoft, Techmate has experience implementing and making networks work. HIPAA compliance is a crucial part of storing health data, so let us help make sure you're HIPAA and PCI compliant so you can save on credit card fees and minimize legal risk.
Health and Wellness
Techmate has experience setting up and dealing with networks for health and wellness facilities. Whether it's a Gym or a natural healthcare center, we can setup a network, get equipment and make sure your business is a success.
Flexible pricing
Techmate offers flexible pricing for any budget.
Pay as you go
Our onsite bill rate is $125/hr with a minimum of one hour. Our remote support is $50/half hour with a minimum of $50/call. If support is out of business hours, it's $150/hr and $75/call. Business hours for billing purposes are 8am-6pm M-F.
Prepay Hours
If you need help over time, you can get a discount by pre-paying for your service. Pre-paid hours are $100/hr and can be used for onsite or remote. The hours are good for 3 months. Pre-paid hours must be fully paid for before any service is done.
Unlimited Remote
You can get an unlimited remote support plan for as low as $250/month. Pricing depends on the size of the business and needs. RMM software is installed on supported machines.
All you can eat
All you can eat is a support package designed for you. It could be unlimited onsite and remote or gauranteed number of hours at a reduced hourly rate. You can receive service for as low as $90/hr.